Privacy Policy

Last updated: 15/12/2025

This Privacy Policy describes how we collect, use, store and protect the personal data of users of our online Sex Shop, intended exclusively for adults aged 18 and over, in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Data Controller

The data controller is:

• Trade name: Romance in Room
• Contact email: support@romanceinroom.com

2. Minimum Age

Access to and use of this website is exclusively for users aged 18 or over. By using our services, the user declares, on their honour, that they meet this legal requirement.

We do not intentionally collect personal data from minors. If such a situation is detected, the data will be deleted immediately.

3. Personal Data Collected

We may collect the following personal data:

• First and last name
• Email address
• Billing and shipping address
• Phone number
• Tax data (VAT number, when applicable)
• Payment data (processed by secure external entities)
• IP address and browsing data
• Order history

Note: We do not store complete credit card data.

4. Purpose of Processing

Personal data is processed for the following purposes:

• Processing and shipping orders
• Payment and billing management
• Customer communication
• Compliance with legal and tax obligations
• Direct marketing (only with explicit consent)
• Improving user experience
• Fraud prevention and system security

5. Data Subject Rights

Under GDPR, the user has the right to:

• Access their personal data
• Rectification of incorrect data
• Erasure of data (right to be forgotten)
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at support@romanceinroom.com.